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ATAF-Support

The ATAF-Support program is a online FREE web application that can handle online support request, inform the help desk by email to answer question, save the data in a Knowledgebase so user and support personell can search in the database later

Publisher: Christian C. Rasmussen
Version: 1.5
License: Freeware
File Size: 49 K
Price: $0
License: Freeware
Release date: 12/1/2002 12:
OS: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Windows CE, Linux
Clicks: 340

 
Online tool to handle your support questions
The ATAF-Support program is a FREE online web database application that can handle online support request. The ATAF-Support program is used on this site.

ATAF-support runs on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed

The ATAF-Support has 4 forms

* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form

The ATAF-Support application automatic notifies users and helpdesk by when changes are made or questions are updated.
ATAF-support is parameter controlled so you can easy setup :

Company Name
The support Email address
Program description
Keywords
List of programs
Program versions
Page headers and footers
All this is done in the settings.asp no need for you to change any ASP or HTML code

ATAF-support is also available in a version for mySQL, MS-SQL, IBM AS/400 DB2 email us ofr more information
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Keywords:ATAF | support | ASP | source code | database | user support | IIS | IIS40 | IIS50 | 
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