Active Web Helpdesk |
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| Web-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. |
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SupportMonkey 2002 |
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| SupportMonkey is a perfect addition to any IT dept or HelpDesk software library. It allows you to email a custom built 'Monkey' to a client which will gather all necessary information and return them to you via email in either XML or Text formats. |
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IT Manager Helpdesk |
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| The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. |
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ASP.NET Chat Pro |
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| Full featured, customizable, fast ASP.NET chat with no page refreshes. Private and moderated rooms. Private messages. Ignore, Kick, Ban from room or site. Abusive words, flooding control. Hyperlink aware. Support Helpdesk or Chat skins. Multilanguage |
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Remote Helpdesk |
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| Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. |
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Cerberus Helpdesk |
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| Cerberus Helpdesk is a web based email management software created using PHP and MySQL |
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ENT Server (Desktop Edition) |
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| Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users |
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Responsive Knowledgebase |
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| RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution. |
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ViArt Shop Free Shopping Cart |
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| Free Ecommerce PHP shopping cart software coming with Content Management System and HelpDesk Support System. Multiple layouts support. This ecommerce solution supports MySQL and PostgreSQL databases as well as ODBC connected databases. |
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VersaSRS Help Desk |
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| Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization. |
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